1Administer projects
- Plan project administration
- Coordinate project administration
- Finalize and review project administration
2Implement workplace information systems
- Identify and source information needs
- Collect, analyze and report information
- Implement information systems
- Prepare for information system changes
3Write Complex Documents
- Plan and write letters and documents
- Draft text
- Prepare final text
- Produce document
4Workplace OH&S
- Workplace safety and ergonomics
5Communicate effectively (telephone and face to face)
- Body language
- Building self confidence
- Personal qualities to develop
- Telephone skills, gaining information and closing calls.
- Setting SMART Goals
- The Power of Routines
- Scheduling
- Keeping Yourself on Top of Tasks
- Tackling New Tasks and Projects
- Using Project Management Techniques
- Creating a Workspace
- Organizing and managing time as a resource
- Creating a routine
- Qualities and Duties of a Secretary Communication
- Quality Customer Service
- Organizational Structure
- Maintenance of Records
- Meetings
- Appointments
- Travel Arrangements
- Layout of Letters and Forms
- Noting and Drafting
- Secretarial Skills
6Word processing (MS Word)
- Prepare & develop spreadsheet
- Managing Tables
- Working with Functions and Formulas
- Enhancing your Workbook
7Spreadsheets (MS Excel)
- Prepare & develop spreadsheet
- Managing Tables
- Working with Functions and Formulas
- Enhancing your Workbook
Benefits of learning Executive Secretary at Solve Tech Training Institute
- Our experienced professionals are instructing this course.
- Solve Tech provides you the facility to schedule the classes according to your availability.
- Following each session, you'll receive the course material for your own future reference.
- You will receive an internationally recognised certification after completing the course.